PRJ2002: Problems with Scaling and Printing Symbols (331972)


The information in this article applies to:

  • Microsoft Project Standard 2002
  • Microsoft Project Professional 2002
This article was previously published under Q331972

SYMPTOMS

After you change the scale and print your chart, your print job may be missing the Milestone, External Milestone and Deadline symbols in the Legend on the last few pages. This symptom may not occur with all scaling values, and only occurs if you print a file with Legends.

RESOLUTION

Service Pack Information

This problem is corrected in Project 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867829 How to obtain the latest Microsoft Project 2002 service pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:
      Date         Time   Version         Size        File name
   -------------------------------------------------------------
   09-Oct-2002  23:30                   8,859,648  Project10.msp
   22-May-2002  22:37  10.0.4109.0      7,445,320  Owc10.dll
   09-Oct-2002  19:31  10.0.2002.1009     909,824  Pj10od10.dll
   09-Oct-2002  19:31  10.0.2002.1009   4,108,800  Pjoledb.dll
   09-Oct-2002  19:31  10.0.2002.1009  10,101,248  Winproj.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbHotfixServer kbQFE kbProject2002SP1fix kbprint kbenv kbQFE kbfix kbbug KB331972
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