RESOLUTION
A supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, Microsoft recommends that you
wait for the next Microsoft Office XP service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------
11-Nov-2002 09:47 12,827,200 Excel.msp
11-Nov-2002 10:36 15,007,308 Excelff.msp
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
---------------------------------------------------------
08-NOV-2002 13:47:13 10.0.4705.0 9,177,672 Excel.exe