Office Keyboard Function Keys Do Not Work During Setup (331431)

The information in this article applies to:

Microsoft Office Keyboard
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Server
Microsoft Windows 2000 Professional
Microsoft Windows Server 2003, Standard Edition
Microsoft Windows Server 2003, Enterprise Edition
Microsoft Windows Server 2003, Datacenter Edition
Microsoft Windows Server 2003, 64-Bit Enterprise Edition
Microsoft Windows Server 2003, 64-Bit Datacenter Edition
Microsoft Windows Server 2003, Web Edition
Microsoft Windows Small Business Server 2003, Premium Edition
Microsoft Windows Small Business Server 2003, Standard Edition

This article was previously published under Q331431

SYMPTOMS

When you try to install Windows, you may experience one or both of the following symptoms:

The 12 function keys (F1 through F12) may not work during the text mode portion of Setup.
When you press the F8 key to agree to the End User License Agreement (EULA), nothing may occur, and you may not be able to continue Setup.

CAUSE

This problem may occur if you are using an Office keyboard. The Office keyboard can use different programmable functions for the F1 through F12 function keys. By default, the keyboard is configured to use the different functions for the F1 through F12 keys when you start your computer.

WORKAROUND

To work around this problem, press the "F LOCK" key on the Office keyboard to cause the standard functions for the F1 through F12 keys to be used, and then continue Setup.

MORE INFORMATION

For additional information about the Office keyboard, visit the following Microsoft Web site:

http://www.microsoft.com/hardware/mouseandkeyboard/productlist.aspx?type=Keyboard

Modification Type:	Major	Last Reviewed:	2/16/2006
Keywords:	kbsetup kbprb KB331431