Macintosh Outlook Clients Cannot Connect to Exchange Server Through Internet Security and Acceleration Server (331063)
The information in this article applies to:
- Microsoft Internet Security and Acceleration Server 2000
- Microsoft Internet Security and Acceleration Server 2000 SP1
This article was previously published under Q331063 SYMPTOMS When you use Internet Security and Acceleration Server
(ISA) to publish an Exchange server and give external clients permission to
connect to an internal Exchange server, x86-based Outlook clients can connect
to the Exchange server, but Macintosh Outlook clients cannot connect to the
Exchange server. CAUSEThis problem occurs because the remote procedure call (RPC)
filter (Rpcfltr.dll) included with ISA cannot convert the big-endian format of
a Macintosh UUID to little-endian format.RESOLUTIONA
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. The English version of
this fix should have the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------------
25-Nov-2002 05:19 3.0.1200.181 47,888 Rpcfltr.dll
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/19/2005 |
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| Keywords: | kbbug kbfix KB331063 kbAudDeveloper |
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