RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows
2000 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------
01-Nov-2002 18:34 5.0.2195.6090 250,640 Localspl.dll
01-Nov-2002 18:34 5.0.2195.6023 381,712 Printui.dll
23-Oct-2002 17:05 5.0.2195.6100 138,752 Sp3res.dll
01-Nov-2002 18:34 5.0.2195.6047 79,632 Spoolss.dll
31-Oct-2002 02:45 5.0.2195.6110 237,456 Srv.sys
01-Nov-2002 18:34 5.0.2195.6110 74,000 Srvsvc.dll
01-Nov-2002 18:34 5.0.2195.6044 84,752 Win32spl.dll
01-Nov-2002 18:34 5.0.2195.6032 114,448 Winspool.drv
01-Nov-2002 18:34 5.0.2195.6103 55,056 Wlnotify.dll