RESOLUTION
Workaround
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
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Windows XP Service Pack 1
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10-Oct-2002 18:55 5.1.2600.1130 102,144 hal.dll Windows XP
10-Oct-2002 18:54 5.1.2600.1130 128,640 halaacpi.dll Windows XP
10-Oct-2002 18:54 5.1.2600.1130 78,208 halacpi.dll Windows XP
10-Oct-2002 18:55 5.1.2600.1130 147,200 halapic.dll Windows XP
10-Oct-2002 18:55 5.1.2600.1130 130,816 halmacpi.dll Windows XP
10-Oct-2002 18:55 5.1.2600.1130 149,376 halmps.dll Windows XP
10-Oct-2002 18:55 5.1.2600.1130 75,136 halsp.dll Windows XP
Windows XP Service Pack 2
=========================
11-Oct-2002 09:22 5.1.2600.1130 102,144 hal.dll Windows XP
11-Oct-2002 09:22 5.1.2600.1130 128,384 halaacpi.dll Windows XP
11-Oct-2002 09:22 5.1.2600.1130 78,208 halacpi.dll Windows XP
11-Oct-2002 09:22 5.1.2600.1130 147,200 halapic.dll Windows XP
11-Oct-2002 09:22 5.1.2600.1130 130,560 halmacpi.dll Windows XP
11-Oct-2002 09:22 5.1.2600.1130 149,376 halmps.dll Windows XP
11-Oct-2002 09:22 5.1.2600.1130 75,136 halsp.dll Windows XP