MSN Messenger Starts Instead of Windows Messenger When You Start Your Computer After You Install MSN 8 (330118)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows Messenger 4.7
  • Microsoft Windows Messenger 4.6
  • Microsoft Windows Messenger 4.5
  • Microsoft Windows Messenger 4.0
  • Microsoft MSN Messenger 5.0
  • MSN version 8.0
This article was previously published under Q330118

SYMPTOMS

When you start your computer after you install MSN 8.0, MSN Messenger may start instead of Windows Messenger. For example, an MSN Messenger window is displayed on the screen and you are prompted to sign in to the Microsoft .NET Messenger Service.

CAUSE

This issue may occur if all the following conditions are true:
  • Windows Messenger is configured to start automatically when Windows starts. This is the default setting.
  • You install MSN Messenger 5.0. MSN Messenger is installed on the computer when you install MSN 8.0 and is also available as a separate download.
  • MSN Messenger 5.0 is configured to start automatically when Windows starts. This is the default setting.
If both Windows Messenger and MSN Messenger are set to start automatically when Windows starts, the Run this program when Windows starts option in Windows Messenger is cleared (turned off). Therefore, MSN Messenger starts automatically when Windows starts.

RESOLUTION

For additional information about how to run both Windows Messenger and MSN Messenger 5.0 in Windows , click the following article number to view the article in the Microsoft Knowledge Base:

330117 Running Both Windows Messenger and MSN Messenger 5.0 in Windows

MORE INFORMATION

MSN Messenger 5.0 is included with MSN 8.0 and is also available as a separate download. It is installed on the computer when you install MSN 8.0 or when you run MSN Messenger 5.0 Setup. For more information about MSN 8.0, visit the following Microsoft Web site:

http://join.msn.com

Windows Messenger is included with Windows XP and is installed when you install the operating system.

For additional information about how to use Windows Messenger, click the following article number to view the article in the Microsoft Knowledge Base:

307887 HOW TO: Use Windows Messenger Instant Messaging

For more information about how to download the latest version of Windows or MSN Messenger, visit the following Microsoft Web site:

http://messenger.microsoft.com

Modification Type:MajorLast Reviewed:11/25/2003
Keywords:kbprb KB330118
©2003 Microsoft Corporation. All rights reserved.