FIX: Transaction Log Restore Fails with Message 3456 (329487)



The information in this article applies to:

  • Microsoft SQL Server 2000 (all editions)

This article was previously published under Q329487
BUG #: 362257 (SHILOH_BUGS)

SYMPTOMS

When you try to restore a transaction log, the restore may fail and you receive the following error message:
Server: Msg 3456, Level 21, State 1, Line 1 Could not redo log record (290513:374:7), for transaction ID (0:11173219), on page (1:224546), database 'cr' (7). Page: LSN = (290513:152:1), type = 2. Log: OpCode = 5, context 4, PrevPageLSN: (290513:357:1).

Generally, this problem might occur if the log that is failing with error 3456 was backed up while a simultaneous index job was running on the database.

Note: The fix described in this article will not correct the current bad transaction log.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date       Time       Version         Size              File name
   ---------------------------------------------------------------------

   09/19/02   14:26:13   2000.80.688.0   7,352,888 bytes   Sqlservr.exe
				
NOTE: Because of file dependencies, the most recent hotfix or feature that contains the files may also contain additional files.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE kbSQLServ2000sp3fix KB329487