You Sporadically Receive "Stop 0x1E" Error Message in Win32k.sys in Windows 2000 (329051)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP3
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Professional SP3
This article was previously published under Q329051

SYMPTOMS

You sporadically receive a STOP 0x1E error message in Win32k.sys.

CAUSE

A null pointer may be used for pwndStart if all the child windows of the desktop are topmost windows, and this null pointer causes the access violation.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Modification Type:MajorLast Reviewed:9/22/2003
Keywords:kbWin2kSP4fix kbbug kbpending kbWin2000preSP4Fix kbShell KB329051
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