PRB: Error When You View Application Center 2000 Product Version (328926)


The information in this article applies to:

  • Microsoft Application Center 2000
This article was previously published under Q328926

SYMPTOMS

When you click the About Application Center link in the Application Center 2000 Microsoft Management Console (MMC), you receive the following error message:
Required installation settings are incorrect or could not be read. Application Center may need to be reinstalled.
(0xc014007d)
The User, Product ID, Edition, and Version information fields in the About dialog box are blank.

CAUSE

Microsoft Windows Installer 2.0 changes the location where product information is stored in the registry. You can install Windows Installer 2.0 individually or as part of Microsoft Windows 2000 Service Pack 3.

STATUS

This problem was corrected in Application Center 2000 Service Pack 2.

MORE INFORMATION

This problem does not affect any other Application Center 2000 functionality. Application Center still functions correctly and does not need to be reinstalled.

Steps to Reproduce the Behavior

  1. Install Windows 2000 Service Pack 3.
  2. Install Application Center 2000 with Service Pack 1.
  3. In Administrative Tools, open the Application Center 2000 MMC.
  4. In the left pane, click Application Center.
  5. In the right pane, click About Application Center.
Modification Type:MajorLast Reviewed:10/7/2002
Keywords:kbprb KB328926
©2002 Microsoft Corporation. All rights reserved.