XADM: Access Control List Upgrades Cause Slow Public Folder Performance; Fix Requires Exchange 2000 SP3 (328906)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q328906 SYMPTOMS If you try to gain access to public folders on an Exchange
2000 server, you may experience a long delay when you try to expand the
hierarchy of folders. During this delay, you may receive an RPC
wait dialog box (depending on the version of Microsoft Outlook that
you are using) that states the name of the server that contains the data that
you are trying to access (which should be the Exchange 2000 public folder
server).
This problem is most likely to occur in a mixed Microsoft
Exchange Server version 5.5 and Exchange 2000 environment in which public
folders are being migrated. In all cases, the clients point to Exchange 2000
public folder servers for hierarchy requests. CAUSE The access control list (ACL) must be upgraded when public
folders and the public folder hierarchy object are migrated. That upgrade
integrates the ACL with Microsoft Windows 2000 Active Directory. During the
upgrade, the Exchange 2000 information store must contact a Windows 2000 domain
controller to look up user accounts that are in the ACL list.
This
problem may occur if the information store process makes too many calls to the
domain controllers to obtain information. Other threads that are performing
operations in the information store stop while they wait for such lookup calls
to return. This creates a thread backlog and degrades performance.
RESOLUTIONCumulative Patch InformationTo resolve this problem, obtain the March 2003 Exchange 2000
Server Post-Service Pack 3 (SP3) Rollup.
For additional information,
click the following article number to view the article in the Microsoft
Knowledge Base: 813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup Hotfix InformationTo resolve this problem, obtain the Microsoft Exchange 2000 Server
Post-Service Pack 3 MDB patch.
For additional information,
click the article number below to view the article in the Microsoft Knowledge
Base: 329882 XGEN: Exchange 2000 Server Post-Service Pack 3 MDB Fixes Available
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
Modification Type: | Minor | Last Reviewed: | 9/27/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbExchange2000preSP4fix kbfix kbQFE KB328906 |
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