PRB: Read-only Csapp.ini Does Not Permit Applications to Be Added in Unpup (328614)
The information in this article applies to:
- Microsoft Commerce Server 2002
This article was previously published under Q328614 SYMPTOMS
The site appears to unpup as expected. However, in Commerce Server Manager, no applications are listed in the Applications node of the site, and error messages similar to the following appear in the pup log:
Extracting file(s) from cabinet 'C:\Documents and Settings\rslape\Local
Settings\Temp\retail_SiteFilesBlob.cab':
extracting: c:\inetpub\wwwroot\retail\\addrbook.asp
extracting: c:\inetpub\wwwroot\retail\\addrform.asp
extracting: c:\inetpub\wwwroot\retail\\basket.asp
extracting: c:\inetpub\wwwroot\retail\\BDRefresh.asp
extracting: c:\inetpub\wwwroot\retail\\category.asp
extracting: c:\inetpub\wwwroot\retail\\confirm.asp
extracting: c:\inetpub\wwwroot\retail\\crdtcard.asp
-- Error opening 'c:\inetpub\wwwroot\retail\\csapp.ini' for output
FDICopy() failed: code 11 [User aborted]
Extracting file(s) from cabinet 'C:\Documents and Settings\rslape\Local
Settings\Temp\retailbizdesk_SiteFilesBlob.cab':
-- Error opening 'c:\inetpub\wwwroot\retailbizdesk\\500error.asp' for output
FDICopy() failed: code 11 [User aborted]
Begin: SetBizDeskFlag
FAIL unpack.vbs: CC1 Item cannot be found in the collection corresponding
to the requested name or ordinal.
End: SetBizDeskFlag
Begin: CreateProductCatalogsDir
FAIL unpack.vbs: 3A File already exists
FAIL unpack.vbs: 800700B7
End: CreateProductCatalogsDir
Begin: SetLocaleInfo
End: SetLocaleInfo
CAUSE
This problem occurs because the Read-only option was selected for the Csapp.ini file before the site was pupped.
RESOLUTION
To resolve this problem, follow these steps:
- Follow the typical steps to unpup the site.
- When the unpup process is completed, in the site folder and the BizDesk folder, right-click the Csapp.ini file, and then click Properties. Click to clear the Read-only check box, and then click OK.
- Click Commerce Sites, and then click the site name.
- Right-click the site.
- Click Add an application.
- Select the same pup file.
- Finish the unpup wizard.
Modification Type: | Major | Last Reviewed: | 9/24/2002 |
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Keywords: | kberrmsg kbprb KB328614 |
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