RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
------------------------------------------------
19-Sep-2002 02:48 1,804 Hotfix.txt
18-Sep-2002 01:21 2,683,904 Outlook.msp
18-Sep-2002 01:32 7,723,008 Outlook_admin.msp
18-Sep-2002 01:38 3,175 Readme.txt
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
------------------------------------------------------------
14-Jun-2000 18:11 1.0.3.27 41,472 Bjablr32.dll
14-Jun-2000 18:12 3.2.0.27 61,952 Bjlog32.dll
08-Jan-2001 22:37 1.0.3.28 98,304 Bjsrch32.dll
07-Sep-2002 20:58 5.5.2656.74 720,144 Cdo.dll
07-Sep-2002 19:43 5.5.2656.74 813,328 Cdo.dll
02-Dec-2001 03:00 9.0.0.5930 127,027 Contab32.dll
14-Jun-2000 18:14 1.0.3.27 183,808 Emablt32.dll
31-Aug-2000 20:43 5.5.3142.0 154,112 Emsabp32.dll
05-Oct-2001 11:33 5.5.3165.0 594,192 Emsmdb32.dll
02-Jun-2001 02:15 5.5.3159.0 131,344 Emsui32.dll
02-Jun-2000 11:45 9.0.0.4201 86,067 Envelope.dll
19-Dec-2001 00:19 5.5.3167.0 540,944 Exsec32.dll
05-Apr-2000 20:02 9.0.0.4005 192,561 Mimedir.dll
03-Apr-2002 01:04 5.5.3169.0 792,576 Msmapi32.dll
03-Apr-2002 01:01 5.5.3169.0 623,104 Msmapi32.dll
07-Jun-2002 21:47 5.5.3171.0 602,384 Mspst32.dll
07-Jun-2002 21:44 5.5.3171.0 528,656 Mspst32.dll
01-Feb-2000 02:26 9.0.0.3731 196,661 Oladd.fae
23-May-2000 16:20 150,690 Olexchng.aw
30-May-2000 19:53 26,643 Olsec9.chm
23-May-2000 00:35 170,617 Olxchng9.chm
08-Feb-2001 18:17 5.5.3153.0 454,144 Omi9.dll
08-Feb-2001 18:21 5.5.3153.0 548,352 Omint.dll
06-Jun-2001 18:05 129,024 Out2ksec.mst
23-Jul-2002 20:47 8.30.3173.0 782,608 Outex.dll
24-May-2000 00:19 554,068 Outlhlp.aw
20-Aug-2002 02:18 9.0.0.6815 5,337,138 Outllib.dll
01-Sep-2001 01:02 9.0.0.5630 1,675,315 Outllibr.dll
23-Jul-2002 20:41 9.0.6718.0 368,691 Pstprx32.dll
21-Jun-2001 23:01 9.0.0.5421 73,772 Rm.dll
02-Jun-2000 12:30 9.0.0.4201 65,586 Sendto9.dll
NOTE: To apply this hotfix, you must have Microsoft Outlook 2000 Service Pack 2 (SP-2) installed.
In the previous list of dynamic-link libraries (DLLs), there are multiple DLLs with the same name. These DLLs are operating system dependent. The hotfix installer automatically determines the operating system version, and then installs the appropriate dynamic-link library (DLL).