You receive a "0x8C040028" or a "0x80004005" error message when you publish a project plan to the Microsoft Project Server Web site (328249)
The information in this article applies to:
- Microsoft Office Project Standard 2003
- Microsoft Office Project Professional 2003
- Microsoft Project Professional 2002
- Microsoft Office Project Server 2003
- Microsoft Project Server 2002
This article was previously published under Q328249 SYMPTOMS When you publish a project plan to the Microsoft Project
Server Web site, you may receive the following error message with the Microsoft
Project Server spooler: 1 new error(s) pending in the
Microsoft Project Server Spooler. Do you want to open the spooler window
to view the error(s) When you click Yes, or you
double-click Spooler on the taskbar, you receive one of the
following error messages in the Microsoft Project spooler
dialog box: Project Server Spooler Error (0x8C040028) Project Server Spooler Error
(0x80004005) Additionally, you may receive the following error
message when you quit Microsoft Project Professional: An
exception occurred in the Microsoft Project Server. Microsoft Project Server
encountered a problem with this error code: 9100. Please contact your server
administrator. CAUSE This problem may occur if one of the following conditions is
true:
- You log on to the network with the Novell Client and you do
not specify Microsoft Windows NT credentials.
- You have restrictive permissions for the following
Microsoft Project Server folder:
Drive:\Program Files\Microsoft Project Server\Bin\ViewDrop
RESOLUTION To resolve this problem, use one of the following methods. Method 1: Log on to a Windows Domain with the Novell ClientNote Use this method if the first condition that is listed in the "Cause" section is true. When you log on to the network by using the Novell Client, you
must specify the Microsoft Windows NT credentials to log on to the Windows NT domain. To
do this, open the properties for the Novell Client, click
Advanced, and then configure your credentials for the Windows
NT domain. Method 2: Verify the ViewDrop Folder PermissionsNote Use this method if the second condition that is listed in the "Cause" section is true. To verify the folder security permissions, follow these steps:
- Log on to the server by using your domain user name and
password.
Note You must have a local Administrator or Domain Administrator level
user name and password to the reconfigure the folder security
permissions. - Click Start, point to
Programs, and then point to
Accessories.
- Click Windows Explorer, expand My
Computer, and then click the drive letter that contains the ViewDrop
folder.
Note The typical installation point is:
C:\Program Files\Microsoft Project Server\Bin\ViewDrop
- Right-click the ViewDrop folder, and then
click Properties.
- Click the Security tab, and then view the
list of names and groups that have permissions on the folder. Verify or add the
following groups or user names with the appropriate permissions:
- Administrators Full Control
- Authenticated Users Full Control
- Everyone with the following permissions: Modify, Ready
& Execute, List Folder Contents, Read, and Write
- Internet Guest Account Full Control
- System Full Control
- Click Apply, and then click
OK.
For additional information about how to configure the security for files
and folders on a Microsoft Windows 2000-based network
(domain), click the following article number to view the article in the Microsoft Knowledge Base:
301195
How to configure security for files and folders on a network (domain) in Windows 2000
MORE INFORMATION The ViewDrop folder is used to queue requests to publish
project plans and other information to the database. There is a Windows NT
service that reads from this queue and then processes the requests one at a
time. This procedure optimizes the use of system resources throughout these
sometimes long-running activities. The folder must have the security settings
that permit the Microsoft Project Server Internet Server Application
Programming Interface (ISAPI) DLL files, to write to the folder and the
security settings that permit the Windows NT service to read from the
folder.
For more information about how to publish a project plan to the Microsoft
Project Server Web site, click Microsoft Project Help on the Help menu, type server publishing in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
For more information about the Microsoft Project Server
spooler, click Microsoft Project Help on the Help menu, type project server spooler in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
The third-party products that are
discussed in this article are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.
Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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Keywords: | kberrmsg kbnofix kbprb KB328249 |
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