"Gwxl97.xla could not be found" error message when you start Excel 2000 (327856)
The information in this article applies to:
This article was previously published under Q327856 IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry
SYMPTOMS When you try to start Microsoft Excel, you may receive an error
message similar to the following: Gwxl97.xla could not
be found. CAUSE This problem may occur if the registry contains one or more
registry keys from an earlier installation of Excel. RESOLUTION To resolve this issue, follow these
steps. WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk. - Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- In Registry Editor, locate and then expand the following
key:
HKEY_Current_User\Software\Microsoft\Office - Expand the 8.0, 9.0, or 10.0 subkey.
These numbers represent versions. 8.0 is the
Microsoft Office 97 subkey, 9.0 is the Office 2000 subkey, and 10.0 is the
Office XP subkey.) - Right-click Excel, then click Rename.
- In the box that appears, type
ExcelOld, and then press ENTER.
- Repeat steps 4 through 6 to rename each Excel subkey in each version subkey.
- Quit Registry Editor, and then start Excel.
| Modification Type: | Minor | Last Reviewed: | 1/7/2006 |
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| Keywords: | kberrmsg kbprb KB327856 |
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