Non-URL Files Are Deleted from the Favorites Folder (326853)


The information in this article applies to:

  • Microsoft Internet Explorer version 6 for Windows XP
  • Microsoft Internet Explorer version 6 for Windows 2000
  • Microsoft Internet Explorer version 6 for Windows NT 4.0
  • Microsoft Internet Explorer version 6 for Windows Millennium Edition
  • Microsoft Internet Explorer version 6 for Windows 98 Second Edition
  • Microsoft Internet Explorer version 6 for Windows 98
This article was previously published under Q326853

SYMPTOMS

Non-Internet shortcut files that are located in a user's Favorites folder may be deleted.

CAUSE

The Windows Internet Explorer\Favorites and Links Group Policy setting that is used to deploy administrative Internet shortcuts to clients deletes non-Internet files if the policy is assigned to users.

Internet Explorer stores Internet shortcut files as .url files. Shortcuts to documents or other files are stored as .lnk files. If the Internet Explorer\Favorites and Links Group Policy setting is applied, it deletes all files that are not .url files in the Favorites folder.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 6 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date       Time   Version        Size     File name
   ------------------------------------------------------
   03-Apr-02  11:25  16.0.2716.200  294,912  Iedkcs32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbbug kbfix kbQFE kbIE600sp1fix KB326853
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