Remote Desktop Connection Client for Mac 1.0 Readme.html File (326195)
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- Microsoft Remote Desktop Connection Client for Mac 1.0
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This article contains a copy of the information from the Readme.html file that is included with Remote Desktop Connection Client for Mac 1.0.
MORE INFORMATION
Microsoft Remote Desktop Connection Client for Mac Read Me
July 2002
Copyright 2002 Microsoft Corporation. All rights reserved.
This document provides late-breaking information about Microsoft Remote
Desktop Connection Client for Mac and is current as of the date above.
After that date, you can find more current information and resources at
the Microsoft Mactopia Web site at http://www.microsoft.com/mac/.
CONTENTS
1 System Requirements
2 Installation
3 Known Issues
3.1 Performance
3.2 Sound Quality
3.3 Connecting to Windows XP
3.4 Using Macintosh Drives on a Windows-based Computer
3.5 Printing on AppleTalk Printers
3.6 Windows Mouse Utilities
3.7 Cut and Paste Between Windows and Macintosh
3.8 Sleep Mode
3.9 Using Num Lock
3.10 Recognize a Click as a Right Click
3.11 Using the AltGr Key
4 Support
1 System Requirements
To run Microsoft Remote Desktop Connection Client for Mac, your computer
must meet the following minimum requirements:
- Processor: Macintosh PowerPC.
- Operating system: Mac OS X version 10.1 or later.
- Memory: 128 MB of RAM.
- Hard disk*: 3 MB of available hard disk space temporarily required to
complete installation; after installation, 1.1 MB of hard disk space.
- Network: Connection to a local area network, either directly or via a
modem capable of 28.8 Kbps or higher.
- Internet access: Internet connection through either an Internet service
provider (ISP) or a network. Internet access might require a fee to an
ISP; local or long-distance telephone charges might also apply.
* The hard disk should be in Mac OS Extended (HFS+) format, the default
format for Mac OS X; although you can perform a drag-and-drop installation
of and run Remote Desktop Connection from a hard disk that is in another
format, Microsoft does not currently support such a configuration. To
determine the format of your hard disk, see the Devices and Volumes tab of
Apple System Profiler.
To connect to a Windows-based computer, you need network access and
permissions to connect to a Windows-based computer running Terminal
Services or Remote Desktop Services. These services are included with the
following Windows products:
- Windows XP Professional
- Windows .NET Standard Server
- Windows .NET Enterprise Server
- Windows 2000 Server
- Windows 2000 Advanced Server
- Windows 2000 Datacenter Server
- Windows NT Server 4.0, Terminal Server Edition
2 Installation
1. Open the Remote Desktop Connection folder and double-click Remote
Desktop Connection.
2. Read the terms of the Microsoft End-User License Agreement (EULA)
and, if you accept these terms, click Accept.
To remove Remote Desktop Connection Client for Mac, move the Remote
Desktop Connection folder to the Trash, and then on the Finder menu, click
Empty Trash.
3 Known Issues
3.1 Performance
If you use a Remote Desktop connection continuously for several hours, you
might notice a reduction in performance. To restore the performance of
your connection, disconnect and then reconnect to the Windows-based
computer.
3.2 Sound Quality
If you play sound over a Remote Desktop connection, the sound quality
might initially be poor. Depending on the speed of your network
connection, the sound quality should improve as more sound data is
transmitted over the network. Users of fast network connections should
experience higher sound quality quickly, while users of slow network
connections might not experience any change in sound quality.
3.3 Connecting to Windows XP
When connecting to computers running Windows XP Professional, Remote
Desktop Connection might appear to stall the first time it attempts to
establish a connection. Users of Macintosh computers that run at less than
500 megahertz (MHz) will notice this behavior more often than users of
Macintosh computers that run at more than 500 MHz. After the first
connection attempt, subsequent attempts should connect successfully.
However, you can ensure a successful connection on first attempt by
locking the Windows-based computer before you connect. To lock a computer
running Windows XP Professional, press CTRL+ALT+DELETE to open the Windows
Security dialog, and then click Lock Computer. You can also lock the
computer by clicking Windows Security on the Start menu.
3.4 Using Macintosh Drives on a Windows-based Computer
In Windows Explorer, only the first seven characters of your Macintosh
volume names will appear, and only the first fifteen characters of your
Macintosh computer name will appear. If you have a volume name that uses
extended characters such as accented Roman characters or Japanese
characters, or if two or more volume names share the same first seven
characters, your drives will appear as Drive-1, Drive-2, Drive-3, and so
forth. In addition, Windows will not open folders or files on your
Macintosh drives if the folder or file name contains characters that
Windows does not allow. Windows does not allow the following characters in
folder or file names: / \ : * ? " < > |
3.5 Printing on AppleTalk Printers
An extra blank page might be included in your printout if you use Remote
Desktop Connection to print from a Windows program to a printer that is
connected to your Macintosh computer via AppleTalk.
3.6 Windows Mouse Utilities
If the Windows-based computer you connect to uses a mouse utility or a
setting that causes the mouse pointer to automatically jump to a button or
area of the screen--for example, when a dialog is opened--it will not work
correctly during a Remote Desktop connection.
3.7 Cut and Paste Between Windows and Macintosh
Plain text, Rich Text Format (.rtf) text, and Unicode text are the only
formats supported when you are cutting and pasting from Remote Desktop
Connection. Depending on the amount of data you are trying to paste and
the speed of your network connection, you might see an error message the
first time you try to paste. If you see an error message, try pasting
again. Also, if you cut or copy data on a Windows-based computer during a
Remote Desktop connection and then end the connection, you will not be
able to paste the text into a program on your Macintosh computer. You must
be connected to the Windows-based computer to cut and paste text by means
of the connection.
3.8 Sleep Mode
If your Macintosh computer enters sleep mode during a Remote Desktop
connection, your connection will be lost.
3.9 Using Num Lock
The Num Lock indicator light on your keyboard might not accurately reflect
the Num Lock state in a Remote Desktop connection. Press the Num Lock key
until the number pad works in the Windows session.
3.10 Recognize a Click as a Right Click
If you turn on Caps Lock during a Remote Desktop connection, you will not
be able to use the keys you set in Options to cause Windows to recognize
the click of a one-button mouse as a right click. Turn off Caps Lock to
fix this problem.
3.11 Using the AltGr Key
If you connect to a Windows-based computer that is configured to use a
keyboard layout that includes the AltGr key, such as French or German, you
will not find a key that works as the AltGr key because Macintosh
computers do not support it. Because some Windows keyboards require the
AltGr key to type common characters, such as \ @ { } [ ], you can enter
these characters in one of two alternate ways: Either switch the keyboard
setting to US in the Windows Control Panel (Regional Settings), or use the
Character Map program included with Windows to enter characters by using
the mouse.
4 Support
For additional technical assistance, you can get support information on
the Web at http://www.microsoft.com/mac/support/. For Paid Assisted
Support, you can contact Microsoft Product Support Services by phone at
(800) 936-4900 in the United States and Canada. When you call, you will be
connected to support for IT Professionals, which also provides support for
individual users of Remote Desktop Connection Client for Mac.
Modification Type: | Major | Last Reviewed: | 7/18/2002 |
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Keywords: | kbinfo kbreadme KB326195 |
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