OL2002: The Cross-Domain Secure Password Authentication (SPA) Log On Does Not Work for POP3/SMTP Account (325737)
The information in this article applies to:
This article was previously published under Q325737 SYMPTOMS
If you use a cross-domain log on in a Post Office Protocol version 3 (POP3)
account with Secure Password Authentication (SPA) and the log on does not work, you are never presented with a dialog that prompts you for credentials to permit you to change your domain.
You may also receive the following error message.
Task 'server_name - Sending and Receiving' reported error (0x800CCC18) : 'Your e-mail server rejected your login with Secure Password Authentication. Verify your account properties. Under Tools, click E-mail accounts.'
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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| Keywords: | kbbug kbfix KB325737 |
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