BUG: ErrMsg: "...Remove Mail Messages from the IMAP/POP Account?" (325643)


The information in this article applies to:

  • Microsoft ActiveSync, Version 3.0
  • Smartphone 2002 1.0
  • Microsoft ActiveSync 3.5
  • Microsoft ActiveSync 3.6
This article was previously published under Q325643

Notice

This article also applies to Microsoft Smartphone 2002.

SYMPTOMS

After switching the ActiveSync Sync Options for Inbox from Desktop Sync to Server Sync and back a few times, you receive this message on the Smartphone screen:

You have chosen to use Active Sync to handle your email, therefore your IMAP/POP account has been disabled. Would you like to remove mail messages from the IMAP/POP account?"

The choices displayed are New and Menu. No Yes or No choice appears, and the soft keys do not dismiss the message from the Smartphone.

RESOLUTION

To work around this problem, press the Back button, and then press Home to display the Inbox.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbDSWCE2003Swept kbbug KB325643
©2004 Microsoft Corporation. All rights reserved.