WD2002: Document Printed with Wide Right Margin and Small Text If You Turn Off Balloons (325527)



The information in this article applies to:

  • Microsoft Word 2002

This article was previously published under Q325527

SYMPTOMS

A Word document may be printed with a wide right margin and small text. This problem may occur if you have turned on Track Changes and you turned off the balloons.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP product name Public Update that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
<FIXEDTEXT>
   Date           Time  Version         Size       File name
   ----------------------------------------------------------
   25-Oct-2002   18:35                       1,804  Hotfix.txt
   25-Oct-2002   01:12                       3,132  Readme.txt
   25-Oct-2002   01:07                   5,728,836  Winword.msp
   25-Oct-2002   01:28                  5,639,208  Winword_Admin.msp
</FIXEDTEXT>
				
After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
<FIXEDTEXT>
   Date           Time  Version         Size       File name
   ----------------------------------------------------------
   24-Oct-2002   11:44  10.0.4622.0    10,598,984  Winword.exe
</FIXEDTEXT>
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbofficexppresp3fix kbbug kbfix KB325527