Session Summary
In this session, we will discuss common problems that
may occur when you use the Calendar features in Microsoft Outlook. Areas of
discussion will include the effect of handheld devices, delegates, and offline
folders (OST).
This is a
Level
300 session that was recorded November 12, 2001 and presented by
Mark Liumand Chris Burnham.
Presenter: Mark Lium: Mark Lium has been
with Microsoft for four years, and has been supporting messaging technologies
for more than three years. During the development of Outlook 2002, Mark
provided support to the product's Beta Testers and developed training and
documentation for Product Support Professionals. Mark currently works for
Product Support Services (PSS), providing Enterprise Messaging Support and
tracking trends in Outlook 2002 support issues. He generates and delivers
training to Microsoft Support Professionals to help them support Outlook.
Author: Chris Burnham: Chris Burnham joined Microsoft as an Exchange
Client Support Professional in June 2000. Prior to joining Microsoft, Chris
served as an Outlook MVP (Most Valuable Professional) in the Microsoft public
newsgroups, and co-authored the book, Professional Outlook 2000 Programming for
Wrox Press. Since joining Microsoft, he has spent a great deal of time
researching Outlook calendaring and handheld device support. Currently, Chris
is a Technical Lead for Exchange Client in the Enterprise Messaging Support
division of Product Support Services.
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