OL2002: "Could Not Sign or Encrypt" Error Message After You Upgrade from Outlook 2000 (325352)

The information in this article applies to:

Microsoft Outlook 2002

This article was previously published under Q325352

SYMPTOMS

After you upgrade from Outlook 2000 to Outlook 2002, when you try to send a message, you may receive an error message similar to the following:

Microsoft Outlook could not sign or encrypt this message because you have no certificates which can be used to send from your e-mail address.

CAUSE

This behavior may occur if the setting to encrypt messages and attachments has been turned on.

RESOLUTION

To resolve this problem, follow these steps:

Start Microsoft Outlook.
On the Tools menu, click Options.
Click the Security tab, click to clear the Encrypt contents and attachments for outgoing messages check box, and then click OK.

MORE INFORMATION

For additional information about other causes for this error message, click the article number below to view the article in the Microsoft Knowledge Base:

279358 OL2000: (CW) Error Message: Microsoft Outlook Could Not Sign or Encrypt this Message

Modification Type:	Minor	Last Reviewed:	1/7/2006
Keywords:	kberrmsg kbprb KB325352