WebcamNow Video Broadcaster May Cause an Error Message in Windows XP (323707)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q323707

SYMPTOMS

While you are using WebcamNow Video Broadcaster by WebCamNow.com Inc., you may receive an error message that is similar to:
WebcamNow Video Broadcaster has encountered a problem and must be closed. We apologize for the inconvenience.
If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that is similar to: 

App name      App version  Module name  Module version  Offset
----------------------------------------------------------------
wcn32v33.exe  1.0.0.1      Unknown      0.0.0.0         00040001

CAUSE

There are known compatibility issues with this version of WebcamNow Video Broadcaster and Windows XP.

RESOLUTION

WebcamNow.com Inc. recommends that you use WebcamNow Video Broadcaster 4 on Windows XP. As of May 29, 2002, the latest version of WebcamNow Video Broadcaster is version 4. To obtain WebcamNow Video Broadcaster updated, visit the following WebcamNow Web site:

http://www.webcamnow.com/

Click the Start Broadcasting button to install the latest version.

MORE INFORMATION

For additional information about WebcamNow.com Inc., visit the following WebcamNow Web site:

http://www.webcamnow.com/company.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact WebcamNow.com Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:6/1/2002
Keywords:kbprb kbProd2Web KB323707
©2002 Microsoft Corporation. All rights reserved.