FIFA 2002 May Cause an Error Message in Windows XP (323556)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q323556

SYMPTOMS

When you try to play FIFA 2002 by Electronic Arts, you may receive an error message that is similar to the following message:
FIFA 2002 has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to: 

App name       App version   Module name    Module version   Offset
---------------------------------------------------------------------
Fifa2002.exe   0.0.0.0       fifa2002.exe   0.0.0.0          0019ec34

CAUSE

This issue occurs because FIFA 2002 by Electronic Arts Inc. is not completely compatible with Windows XP.

RESOLUTION

Contact Electronic Arts to report this issue and to receive additional support.

MORE INFORMATION

FIFA 2002 updates from Electronic Arts are available by visiting the following Electronic Arts Web site:

http://www.ea.com/easports/platforms/games/fifa2002/pccd.jsp

For additional information about Electronic Arts Inc., visit the following Electronic Arts Web site:

http://www.ea.com/home/home.jsp

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Electronic Arts, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:6/19/2002
Keywords:kbprb kbProd2Web KB323556
©2002 Microsoft Corporation. All rights reserved.