SYMPTOMS
Windows Internet Name Service (WINS) servers may intermittently generate a "Stop 0x0000000A" error message on a blue screen with the following parameters:
0x0000001d 0x00000002 0x00000001 0xf0a0c26e
This occurs only if a post-Service Pack 6 (SP6) hotfix for Netbt.sys has been installed on the computer.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------
05-Jun-2002 15:02 4.0.1381.7167 124,976 Netbt.sys
NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.