Drawing cannot be printed as expected to an HP LaserJet 4050n printer or to an HP Color LaserJet 5 printer in Visio (323517)
The information in this article applies to:
- Microsoft Office Visio Professional 2003
- Microsoft Office Visio Standard 2003
- Microsoft Visio 2002 Professional
- Microsoft Visio 2002 Standard
This article was previously published under Q323517 SYMPTOMS When you print a Microsoft Visio drawing to a
Hewlett-Packard (HP) LaserJet 4050n printer or HP Color LaserJet 5 printer, the
printed drawing does not appear as you expect. Instead, one or more of the
following conditions are true:
- The drawing has missing objects or is blank.
- Graphics are printed without accompanying text or are
arranged incorrectly on the page.
- When you print to the HP Color LaserJet 5 printer, objects
are printed in black and white instead of in color.
RESOLUTION To troubleshoot and resolve this problem, use one of the
following methods, as appropriate to your printer. HP Color LaserJet 5 If you use an HP Color LaserJet 5 printer, follow these steps:
- Turn off background printing. To do so:
- Start Visio and open the drawing that you want to
print.
- Click the tab of the drawing page that you want to
print.
- On the File menu, click Page Setup.
- Click the Page Properties tab, click None in the Background box, and then click OK.
- On the File menu, click Print, and then click OK.
If this procedure does not resolve the problem, contact HP to
obtain the latest drivers that are available for the printer. To do so, visit
the following HP Web site: HP LaserJet 4050n Printer If you use an HP LaserJet 4050n printer, use one of the following
methods: Method 1: Use the HP LaserJet IIIsi or 4si Printer Driver To install the HP LaserJet IIIsi or 4si printer driver, follow
these steps. NOTE: Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps. - Click Start, point to Control Panel, and then click Printers and Faxes.
- Right-click your printer, and then click Properties.
- Click the Advanced tab, and then click New Driver.
- In the Add Printer Diver Wizard dialog
box, click Next.
- Under Manufacturers, click HP.
- Under Printers, click HP LaserJet IIIsi or HP LaserJet 4si.
- Click Next, and then click Finish.
Method 2: Use the HP LaserJet 4050 PCL 5e or PCL 6 Printer Driver The HP LaserJet 4050 PCL 5e and PCL 6 printer drivers are
available for download from the following HP Web site:
Modification Type: | Minor | Last Reviewed: | 1/9/2006 |
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Keywords: | kbprinters kbprint kbprb KB323517 |
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