PRB: FAIL Message in Pup.log When You Unpack a Pupped BizDesk Application (323107)



The information in this article applies to:

  • Microsoft Commerce Server 2002

This article was previously published under Q323107

SYMPTOMS

When you try to unpack a pupped BizDesk application, or when you try to unpack a BizDesk application to an existing virtual root where BizDesk files already exist, you receive the following FAIL message in the Pup.log file:
Begin: CreateProductCatalogsDir
FAIL unpack.vbs: 3A File already exists
FAIL unpack.vbs: 800700B7
End: CreateProductCatalogsDir

CAUSE

Because the ProductCatalogs directory already exists, the Commerce Server Site Packager fails when it tries to create this directory when it is unpacking the site. The existing sites are not changed, and the unpacking process is rolled back.

WORKAROUND

To work around this problem, review the existing sites, and determine which sites must be created.

MORE INFORMATION

The Commerce Server Site Packager log file (Pup.log) provides information about the errors and the successes that occur when you unpack a Commerce site.

Modification Type:MajorLast Reviewed:7/25/2002
Keywords:kbprb KB323107