OL98: How to Disable the Background Transfer of Attachments to the Exchange Server (323065)


The information in this article applies to:

  • Microsoft Outlook 98 8.5
This article was previously published under Q323065
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

In some environments, you may have to prevent Microsoft Outlook from sending attachments to the Microsoft Exchange Server while you create a message. This can be done by setting the DisableBGSave registry key.

NOTE: This article applies to Outlook 98, Microsoft Outlook 2000, and Microsoft Outlook 2002. For additional information about Outlook 2000 and Outlook 2002, click the article number below to view the article in the Microsoft Knowledge Base:

319158 OL: How to Disable the Background Transfer of Attachments to the Exchange Server

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The German-language version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version      Size      File name     
   ------------------------------------------------------
   10-May-2002  15:18  8.5.10109.0  638864    Outllib.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

When you create a new message in Outlook and you add one or more attachments, the attachments are streamed to the Exchange Server in the background while you type the message. This occurs to minimize the time that you have to wait when you click the Send button to send the message.

You can turn off (disable) this feature by using Outlook in an environment with a low bandwidth. To do this:
  1. Click Start, and then click Run.
  2. In the Open box, type Regedt32.exe, and then click OK.
  3. Locate and then click the following key in the registry for Outlook 98:

    HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook

  4. On the Edit menu, click Add Value, and then add the following registry value:

    Value name: DisableBGSave
    Data type: REG_DWORD
    Radix: Hexadecimal
    Value data: 1

  5. Close Registry Editor.

Modification Type:MinorLast Reviewed:9/27/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB323065
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