XCCC: Cannot Use Netscape to Log On to OWA If the Windows NT Logon Name Uses DBCS (322181)



The information in this article applies to:

  • Microsoft Exchange 2000 Server SP3

This article was previously published under Q322181

SYMPTOMS

If you are using a Microsoft Windows NT logon name that uses double byte character set (DBCS) characters, you cannot log on to Microsoft Outlook Web Access (OWA) by using Netscape. You are denied access.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

MORE INFORMATION

DBCS characters are used in languages such as Japanese and Chinese. This problem may also occur if you are using a Windows NT logon name that uses an extended character set. Extended character sets are used in languages such as German and French.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbnofix KB322181