PRB: "Mofcomp_ase.mof" Error Message When You Try to Install Application Center 2000 (319178)



The information in this article applies to:

  • Microsoft Application Center 2000

This article was previously published under Q319178

SYMPTOMS

When you try to install Application Center 2000, you may receive the following error message:
"ERROR: 2744 mofcomp_ase.mof"
The setup log (\WINNT\AC_Setup.log) may contain the following information:
Action 12:35:19: rollback_mofcomp_ase.mof. 

MSI (c) (74:AC): Executing op:
CustomActionSchedule(Action=rollback_mofcomp_ase.mof,ActionType=1362,Source=C:\ 
\Program Files\Microsoft Application Center\RegisterMof.exe,Target=/u
"C:\Program Files\Microsoft Application Center\ase.mof",)

MSI (c) (74:AC): Executing op: ActionStart(Name=mofcomp_ase.mof,,)

Action 12:35:20: mofcomp_ase.mof. 

MSI (c) (74:AC): Executing op:
CustomActionSchedule(Action=mofcomp_ase.mof,ActionType=1058,Source=C:\Program 
Files\Microsoft Application Center\,Target="C:\Program Files\Microsoft 
Application Center\registermof.exe" /i "C:\Program Files\Microsoft Applicat

ion Center\ase.mof",)

MSI (c) (74:AC): Note: 1: 2744 2: mofcomp_ase.mof 3: C:\Program Files\Microsoft
Application Center\ 4: "C:\Program Files\Microsoft Application 
Center\registermof.exe" /i "C:\Program Files\Microsoft Application 
Center\ase.mof" 

Internal Error 2835. ErrorIcon, SetupError The program experienced an internal
error. If this condition persists, restart the application or contact your 
support personnel.

Internal Error 2744. mofcomp_ase.mof, C:\Program Files\Microsoft Application
Center\, "C:\Program Files\Microsoft Application Center\registermof.exe" /i 
"C:\Program Files\Microsoft Application Center\ase.mof" The program 
experienced an internal error. If this condition persists, restart the 
application or contact your support personnel.

Action ended 12:35:43: InstallFinalize. Return value 3.
				
A DBMon trace (if recorded) may contain the following information:
2120: 2124, RegisterMOF.exe, registermof.cpp, (70),  [12:53:51] [0x0] 
Installing:  C:\Program Files\Microsoft Application Center\ase.mof  
2128: 2124, RegisterMOF.exe, registermof.cpp, (76),  [12:54:03] [0x0]
UnInstalling:  C:\Program Files\Microsoft Application Center\ase.mof  
				

CAUSE

The Windows Management Instrumentation (WMI) services may not be running or may not be functioning correctly. Application Center 2000 requires that the WMI services run continuously.

RESOLUTION

Start the Windows Management Instrumentation (WMI) services (Windows Management Instrumentation service and Windows Management Instrumentation Driver Extensions service), and then set the Startup Type to Automatic.

STATUS

This behavior is by design.

MORE INFORMATION

Steps to Reproduce Behavior

TO reproduce the problem, follow these steps:
  1. Stop the Windows Management Instrumentation (WMI) service, and then make the service unavailable.
  2. Try to install Application Center 2000.

Modification Type:MajorLast Reviewed:4/18/2002
Keywords:kbprb KB319178