Event ID 24583 "Failed to Upgrade Workspace File" Error Message After You Upgrade to SharePoint Portal Server Service Pack 1 (318837)



The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001
  • Microsoft SharePoint Portal Server 2001 SP1

This article was previously published under Q318837

SYMPTOMS

When you install SharePoint Portal Server Service Pack 1 (SP1) on a computer that is running SharePoint Portal Server, the index workspace may not be updated. After you restart the computer, an error similar to the following is logged to the Application event log:
Type: Error
Source: SharePoint Portal Server
Event ID: 24583
Description:
Failed to upgrade workspace file://./backofficestorage/localhost/SharePoint Portal Server/workspaces/IndexWorkspaceName. The error code returned was 0x80040e21.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack

The P1 version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Version       File name
--------------------------
4629.10       Msdmserv.exe

NOTE: Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 Service Pack 1.


STATUS

Microsoft has confirmed that this is a problem in Microsoft SharePoint Portal Server 2001. This problem was first corrected in Microsoft SharePoint Portal Server 2001 Service Pack 2.

MORE INFORMATION

If you want to separate the tasks of searching and indexing (crawling content sources), you can configure a separate server that is dedicated to creating and updating indexes. The workspace on this server is an index workspace. The index workspace manages content sources and is typically located on a server that is dedicated to indexing.

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbSharePtPortalSvr2001SP2fix kbbug kbfix kbSharePtPortalSvr2001preSP2fix KB318837