LPD Print Job Does Not Work and Generates an Event ID 4010 (318713)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2

This article was previously published under Q318713

SYMPTOMS

After data is transmitted and a host closes the connection, LPR/LPD print jobs that were sent from the host to a Windows 2000-based print server do not work. The following Event 4010 entry from the Line Printer Daemon Service (Lpdsvc.dll) is generated in the Event log of the Windows 2000-based computer:

Request from X.X.X.X could not be satisfied: possibly due to network problems.

NOTE: X.X.X.X is the TCP/IP address of the client computer.

CAUSE

This problem may occur because the code in Windows 2000 and Microsoft Windows XP treat an abortive disconnection as an error that prevents any printing from continuing.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date           Time   Version        Size    File name     
   -------------------------------------------------------
   28-Feb-2002    14:31  5.0.2195.4999  21,766  Lpdsvc.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

This problem does not occur on a Microsoft Windows NT 4.0 Service Pack 6-based LPD print server. Windows NT 4.0 acknowledges disconnections, but the print job is still completed.

Modification Type:	Minor	Last Reviewed:	9/27/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kberrmsg kbfix kbnetwork kbprint kbWin2000PreSP3Fix kbWin2000sp3fix KB318713