XCLN: A Group Name Is Missing from the OWA "Find Names" Results Dialog Box (318708)

SYMPTOMS

If you perform a "Find Names" procedure in the Exchange 2000 version of Microsoft Outlook Web Access (OWA), a mail-enabled group with a name that begins with an ampersand (&) may be missing from the results.

If you create a new message in OWA, click To, and then perform a Find Names procedure for "&", the group name may not be displayed. However, if you scroll through the Find Name results pane, you may be able to select the group name and add it.

NOTE: The group appears blank.

If you create a user with a name that begins with an ampersand, that user experiences the same problem.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix has the following file attributes or later:

Component: OWA

File name	Version
Dlg_GAL20.js	6.0.5770.64

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.