You Receive an Error Message When You Manage a Windows NT 4.0 Printer Server from Windows 2000 (318577)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q318577

SYMPTOMS

If you try to manage a Microsoft Windows NT 4.0-based printer server from a Windows 2000-based computer to install an OEM version 3 driver, you may receive the following error message:
The printer driver you selected is either not compatible with your current version of Windows, or it may not be available. Select a compatible driver from the list, or contact your administrator for help.
This error message may occur after you follow the steps in the following Microsoft Knowledge Base article:

263090 How to Install a Windows 2000 Print Driver in Windows NT 4.O for Point and Print

WORKAROUND

To work around this behavior, place the version 3 printer driver's .inf file in the %SystemRoot%\Inf folder on the Windows 2000-based computer. After you do this, you are prompted to provide a path to the driver installation files instead of receiving the error message.
Modification Type:MajorLast Reviewed:12/4/2003
Keywords:kberrmsg kbprb kbprint KB318577
©2003 Microsoft Corporation. All rights reserved.