Whagent.exe Causes an Error Message in Windows XP (318417)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q318417 SYMPTOMS
You may receive the following error message:
Whagent.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, the following error signature information may be listed:
App name App version Module name Module version Offset
---------------------------------------------------------------
Whagent.exe 2.3.1.0 Unknown 0.0.0.0 00000000
CAUSE
This issue may occur if the Whagent.exe component of the webHancer Customer Companion program faults.
RESOLUTION
To resolve this issue, contact webHancer to inquire about the availability of a fix for this issue. For information about how to contact webHancer, please view the following webHancer Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type: | Major | Last Reviewed: | 3/13/2002 |
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Keywords: | kb3rdparty kbenv kberrmsg kbprb kbProd2Web KB318417 |
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