Sasami 2000 Causes an Error Message in Windows XP (318413)

The information in this article applies to:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

This article was previously published under Q318413

SYMPTOMS

When you are using Sasami 2000, you may receive the following error message:

Sasami2000.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:

   App Name        App Version  Module Name  Module Version  Offset
   -----------------------------------------------------------------
   Sasami2000.exe  1.0.10.757   Various      Various         Various

CAUSE

This issue may occur because the Sasami 2000 program is not completely compatible with Windows XP.

RESOLUTION

To resolve this issue, obtain and install the most current Windows Compatibility Update from the Critical Updates section of the following Microsoft Web site:

http://windowsupdate.microsoft.com

MORE INFORMATION

For additional information about Windows Application Compatibility technology and other updates that may be available to correct issues in third-party software, click the article number below to view the article in the Microsoft Knowledge Base:

319580 Windows XP Application Compatibility Update (April 10, 2002)

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:	Major	Last Reviewed:	4/30/2002
Keywords:	kb3rdparty kbenv kberrmsg kbprb kbProd2Web KB318413