Dr. EYE 2001 Instant Dictionary Causes an Error Message in Windows XP (318412)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q318412 SYMPTOMS
When you start the Chase Computing International Dr. EYE 2001 Instant Dictionary program, you may receive the following error message:
Rtdict.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App name App version Module name Module version Offset
--------------------------------------------------------------
Rtdict.exe 3.2.0.10 Rtdict.exe 3.2.0.10 000174fc
CAUSE
This issue may occur because the Dr. EYE 2001 Instant Dictionary program is not completely compatible with Windows XP.
RESOLUTION
To resolve this issue, obtain and install the most current Windows XP Application Compatibility Update. For additional information about how to do so, click the article number below
to view the article in the Microsoft Knowledge Base:
319580 Windows XP Application Compatibility Update
Modification Type: | Major | Last Reviewed: | 5/23/2002 |
---|
Keywords: | kb3rdparty kbenv kberrmsg kbprb kbProd2Web KB318412 |
---|
|