A Nonpaged Memory Leak Occurs in Tcpip.sys (317854)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2

This article was previously published under Q317854

SYMPTOMS

System Monitor may display a steady increase in pool nonpaged bytes and the computer may stop responding (hang). The memory leak occurs on Windows 2000-based servers that run Routing and Remote Access and virtual private networking (VPN). If you analyze the nonpaged pool tags you determine that NDPt is the largest consumer of nonpaged pool. The following event may be recorded:
Event Type: Error
Event Source: NETLOGON Event Category: None
Event ID: 5719
Date: 6/19/2001
Time: 11:18:35 PM
User: N/A
Computer: Computername
Description:
No Windows NT or Windows 2000 Domain Controller is available for domain Domainname. The following error occurred: Not enough storage is available to process this command.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 3.

Modification Type:MajorLast Reviewed:12/3/2003
Keywords:kbbug kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB317854