Internet Explorer may appear to stop responding while you browse through PowerPoint 2002 presentations (317804)
The information in this article applies to:
- Microsoft PowerPoint 2002 Service Pack 1 (SP-1)
This article was previously published under Q317804 SYMPTOMS When you follow a hyperlink to a presentation that is
stored in a password-protected HTTP location, and you browse forward and
backward in the presentation by using the Internet Explorer navigation buttons
(Forward and Back), Internet Explorer may appear to stop responding. CAUSE This problem occurs PowerPoint has requested the user name
and password, but the Password dialog box is behind the Internet Explorer window. RESOLUTIONTo resolve this problem, obtain the latest
service pack for Microsoft Office XP. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the
following file attributes or later:
Date Time Version Size File name
----------------------------------------------------------
26-Mar-2002 11:30 n/a 1,819,276 Powerpnt.msp
26-Mar-2002 11:50 n/a 5,468,672 Powerpnt_Admin.msp
26-Mar-2002 11:36 n/a 2,838 Readme.txt
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
----------------------------------------------------------
22-Mar-2002 14:56 10.0.3919.0 5,974,344 Powerpnt.exe
WORKAROUND Press ALT+TAB, and then click the PowerPoint task that is
running in memory. The Password dialog box appears. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft
Office XP Service Pack 2 (SP-2).
| Modification Type: | Minor | Last Reviewed: | 9/27/2005 |
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| Keywords: | kbHotfixServer kbQFE kbpasswords kbstoprespond kbPerformance kbQFE kbbug kbfix kbOfficeXPPreSP2fix kbOfficeXPsp2fix KB317804 |
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