FIX: BizTalk Server Cannot Process SMIME Signed or Encrypted Documents Under Heavy Load (317764)

SYMPTOMS

BizTalk Server may generate an error similar to one of the following errors when it processes SMIME signed or encrypted messages:

Error 1

An error occurred in BizTalk Server.

Details:
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Security: Error occurred
Malformed message signature.
Unspecified error

Suspended Queue ID: "{C06EDFD7-5504-4CCF-A6C4-9F86C73AB605}"

Unspecified error

Error 2

An error occurred in BizTalk Server.

Details:
------------------------------
Security: Error occurred
The parameter is incorrect.

Suspended Queue ID: "{A7CEB051-4441-40F8-AE15-A15EEF53974A}"

The parameter is incorrect.

Error 3

An error occurred in BizTalk Server.

Details:
------------------------------
The submitted document does not have the necessary signature or encryption required by channel "channel2". The following certificates accompanied the submitted data:

Signature certificate reference: "Security: Error occurred
Malformed message signature."
Encryption certificate reference: ""

No channel that corresponds to the parameters has been specified.

Suspended Queue ID: "{E039CFF7-64C5-483B-AE9F-CB8EA28A4E0A}"

When one of these errors occur, BizTalk Server places the documents that it did not process into the Suspended queue.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

299664 INFO: How to Obtain the Latest BizTalk Server 2000 Service Pack