Duplicate Computer Names Are Created When Sysprep.exe Generates Random Computer Names (317606)


The information in this article applies to:

  • Microsoft Windows XP Professional SP1
  • Microsoft Windows XP Professional
  • Microsoft Windows XP 64-Bit Edition
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q317606

SYMPTOMS

When you deploy an image on your network computers, the computer names that are generated by Sysprep.exe may be duplicated. If this occurs, you may receive an error message that indicates that duplicate computer names exist on your network.

RESOLUTION

Windows 2000

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time      Version        Size     File name
   -----------------------------------------------------------
   15-Feb-2002  16:31:26  5.0.2195.4947  508,688  Syssetup.dll

Windows XP

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP

   Date         Time   Version           Size     File name
   --------------------------------------------------------------
   03-Mar-2003  18:52  5.1.2600.1178     940,032  Syssetup.dll

Windows XP 64-Bit Edition

   Date         Time   Version         Size       File name
   ---------------------------------------------------------------------
   03-Mar-2003  18:53  5.1.2600.1178   1,806,848  Syssetup.dll     IA64
   03-Mar-2003  17:31  5.1.2600.1178     940,032  Wsyssetup.dll    X86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple updates or hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 How to Install Multiple Windows Updates or Hotfixes with Only One Reboot

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kberrmsg kbfix kbnetwork kbsetup kbWin2000PreSP3Fix kbWin2000sp3fix KB317606
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