Event ID 8 is logged in the Application log (317541)
The information in this article applies to:
- Microsoft Windows Server 2003, Datacenter Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows XP Service Pack 1, when used with:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional 64-Bit Edition (Itanium)
- Microsoft Windows Small Business Server 2003, Premium Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
This article was previously published under Q317541 SYMPTOMS One or both of the following event messages may be logged in the
Application log: Message 1 Event Type: Error Event Source:
crypt32 Event Category: None Event ID: 8 Date: date Time: time User: user name Computer: computer name Description: Failed auto update retrieval of
third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This operation returned because the timeout period expired.
For more information, see Help and Support Center at
http://support.microsoft.com. Message 2
Event Type: Error Event Source: crypt32 Event Category: None
Event ID: 8 Date: date Time: time User: user name Computer: computer name Description: Failed auto update retrieval of
third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.
For more information, see Help and Support Center at
http://support.microsoft.com. CAUSE This behavior can occur if the Update Root Certificates
component is turned on and the computer cannot connect to the Windows Update
server on the Internet. The Update Root Certificates component automatically
updates trusted root-certificate authorities from the Microsoft Update server
at regular intervals. RESOLUTION To resolve this behavior, you must connect to the Internet
or turn off the Update Root Certificates component. To turn off the Update Root
Certificates component, follow these steps:
- In Control Panel, double-click Add/Remove Programs.
- Click Add/Remove Windows Components.
- Click to clear the Update Root Certificates check box, and then continue with the Windows Components
Wizard.
STATUSThis
behavior is by design.
Modification Type: | Major | Last Reviewed: | 9/22/2006 |
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Keywords: | kbenv kberrmsg kbprb KB317541 kbAudITPRO |
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