OL2002: How to Make Outlook 2002 Load a Transport Provider Immediately After Startup (317426)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q317426
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

Outlook 2002 does not load transport providers immediately after startup.

CAUSE

Outlook 2002 has redesigned its use of the MAPI spooler. The Mapisp32.exe file process is no longer used in Outlook 2002. With the new design, the Outlook Protocol Manager (OPM) calls the MAPI Protocol Handler (MPH), which calls each of the MAPI transports as needed.

There is not a way for the transport to programmatically control the Send/Receive function with the new design in Outlook 2002 because the OPM is in control of this functionality.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

304116 OL2002: Custom MAPI Transport Providers May Not Function

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

After you apply the fix, you must add registry keys to the registry to activate the fix.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  1. Click Start, and then click Run.
  2. In the Open box, type regedit.exe, and then click OK.
  3. Locate and then click the following key in the registry:

    HKCU\Software\Microsoft\Office\10.0\Outlook\Preferences

  4. On the Edit menu, click Add Value, and then add the following registry value:

    Value name: LoadTransportProviders
    Data type: DWORD
    Value data: 1

  5. Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/28/2006
Keywords:kbHotfixServer kbQFE kbbug kbfix KB317426
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