CPU Usage in Lsass.exe Increases When You Run netDeploy (315980)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows NT Advanced Server

This article was previously published under Q315980

SYMPTOMS

CPU usage in Lsass.exe may reach 100 percent on your Windows 2000-based domain controller. Of this, 20 percent is % Privileged Time, and 80 percent is % User Time. When you view the NTDS performance object in the performance log during the time when CPU usage spikes at 100 percent, an unexpectedly high number of directory searches per second is logged by the DS Directory Search/sec counter.

CAUSE

This issue may occur if both of the following conditions exist:

The ManageSoft Corporation "netDeploy" version 5.51 software management program is installed and running on client computers.
The number of LDAP queries that are generated by the netDeploy program on the client computers results in 100 percent usage of CPU resources on the domain controller.

RESOLUTION

To resolve this issue, contact ManageSoft to inquire about the availability of an update that may resolve this issue. For information about how to contact ManageSoft Corporation, visit the following ManageSoft Web site:

http://www.managesoft.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:	Minor	Last Reviewed:	4/28/2003
Keywords:	kb3rdparty kbprb KB315980