PRB: Error 1722 or 2744 Occur During the Installation of BizTalk Server (315397)


The information in this article applies to:

  • Microsoft BizTalk Server 2000
  • Microsoft BizTalk Server 2002
This article was previously published under Q315397

SYMPTOMS

When you install Microsoft BizTalk Server, you may receive the follow error messages:
Error 1722. There is a problem with this Windows Installer package.
A program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor.
Internal error 2744
Compile SrvEvents_w2k.mof
C:\WINNT\SYSTEM32,c:\WINNT\SYSTEM32\WBEM\MOFCOMP.EXE
C:\PROGRAM FILES\Microsoft BizTalk Server\Setup\SrvEvents_W2K.mof

CAUSE

This problem occurs because of an unsuccessful uninstall of BizTalk Server. If you attempt to uninstall BizTalk Server and you are not successful, the BizTalk Server WMI namespace remains on the system. The WMI namespace leaves BizTalk Server class information in the WBEM repository which causes an error to occur.

RESOLUTION

To resolve this problem:
  1. Click Start, click Run, type wbemtest.exe, and then click OK.
  2. Click Connect, type root for the namespace, and then click Login.
  3. Click Enum Instances, and then type __Namespace, and then click OK.

    NOTE: There are two leading underscores preceding Namespace.
  4. Click the MicrosoftBizTalkServer namespace, and then click Delete.
  5. Reinstall Microsoft BizTalk Server.
Modification Type:MajorLast Reviewed:6/4/2003
Keywords:kbnofix kbprb KB315397
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