SYMPTOMS
When you attempt to enumerate the groups and users from the Site Server Lightweight Directory Access Protocol (LDAP) user repository under the Site Builder interface, you may receive the following error message in the Site Builder client:
Error: 1002
Description: Could not get information about the user/group from
ADSI
Severity: 5
Source: C:\Program Files\Microsoft Content
Management Server\Shared Files\AEUsrMgr.dll P:\NR\Shared\AEUserManager\AEUserManager.cpp 155
Debug info:
Extra info:
Client Source: SystemMembersCtl::TvSystems_Expand
Recommended Action:
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Content Management Server 2001 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
Dec-14-2001 11:53 hotfix6 1,069KB Aeserverobject.dll