Visio2000: Portions of Drawing Saved as JPEG File Are Missing (315218)

The information in this article applies to:

Microsoft Visio 2000 Standard Edition
Microsoft Visio 2000 Professional Edition
Microsoft Visio 2000 Technical Edition
Microsoft Visio 2000 Enterprise Edition

This article was previously published under Q315218

SYMPTOMS

When you save a multilayered three-dimensional Microsoft Visio image as a Joint Photographic Experts Group (JPEG) file, the three-dimensional portions of the original Visio image are missing from the JPEG image.

CAUSE

This behavior occurs because the JPEG format cannot handle multilayered images. As a result, only the transparent background images of these shapes are saved.

RESOLUTION

To work around this issue, export the drawing to a program that can handle multilayered images (for example, Microsoft PhotoDraw or Adobe Photoshop). To do this, follow these steps:

Start Visio.
On the File menu, click Save As.
In the Save as type box, select the appropriate file type for your alternate drawing program.
Click Save.
Open the image file in the alternate drawing program whose file type you selected in step 3.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:	Minor	Last Reviewed:	1/6/2006
Keywords:	kbprb KB315218