You receive an error message when you apply Office XP Service Pack 1 (315152)
The information in this article applies to:
- Microsoft Office XP Professional
- Microsoft Office XP Small Business
- Microsoft Office XP Standard
- Microsoft Office XP Students and Teachers
- Microsoft Office XP Developer
- Microsoft Access 2002
- Microsoft Excel 2002
- Microsoft FrontPage 2002
- Microsoft Outlook 2002
- Microsoft PowerPoint 2002
- Microsoft Word 2002
This article was previously published under Q315152 Important This article describes an error that occurs in a home environment
where Microsoft Office XP was installed from a CD-ROM. This article does not apply to you if you are in a corporate environment where you
installed Office from a network server or a CD-ROM that was provided by your
system administrator.
For additional information about this error if you installed Office XP to
your workstation from an administrative installation, click the following article number to view the article in the Microsoft Knowledge Base:
315063
OFFXP: Error 1328 When You Apply Office XP Service Pack 1 to a Workstation
SYMPTOMS When you apply Microsoft Office XP Service Pack 1 (SP-1),
you may receive an error message similar to one of the following:
Error 1328. Error applying patch to file C:\Program
Files\Microsoft Office\Office10\Msaccess.exe. It has probably been updated by
other means, and can no longer be modified by this patch. For more information
contact your patch vendor. Note The Office program that appears in the error message may be
different from Msaccess.exe. -or- The expected
version of the product was not found on your system. CAUSE This error message may occur if both of the following
conditions are true:
- You originally installed an unreleased version of Office
XP.
-and- - You downloaded and installed the Office XP SP-1
update.
To determine whether your version of Office XP is an unreleased
version, follow these steps to view the ProductVersion property of the
Setup.ini file:
- Using Windows Explorer, locate your CD-ROM
drive.
- Insert your Office XP CD-ROM, and then locate the following
folder on the CD:
- Right-click the Setup.ini file, and then
click Open to view the contents in Notepad.
- Look for the section named "[Product]" and the line that
begins with "ProductVersion".
In order for the SP-1 update to be
installed, the version number that appears after "ProductVersion" must exactly
match the version number in the following list. Check the version number that
corresponds to your language version of Office.
Note that this is
merely a way for you to verify that the ProductVersion installed is accurate.
Modifying this line in the Setup.ini file does not allow the installation to
continue.
Language Version Product
------------------------------------------------------------------------
Arabic 10.0.2701.01 Excel 2002, FrontPage 2002, Office XP
Professional, Office XP Professional with
FrontPage, Office XP Standard, Outlook 2002,
Publisher 2002, Word 2002
Chinese 10.0.2701.04 Access 2002, Excel 2002, FrontPage 2002, Office
(Simplified) XP Professional, Office XP Professional with
FrontPage, Office XP Standard, Outlook 2002,
Publisher 2002, Word 2002
Chinese 10.0.2701.04 Excel 2002, FrontPage 2002, Office XP
(Traditional) Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Outlook 2002, Publisher
2002, Word 2002
Croatian 10.0.2627.19 Office XP Professional, Office XP Small Business
Edition
Czech 10.0.2627.11 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Publisher 2002, Word 2002
Danish 10.0.2627.12 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002, Publisher
2002, Word 2002
Dutch 10.0.2627.11 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002, PowerPoint
2002, Publisher 2002, Word 2002
English 10.0.2627.0* Office XP Standard Student and Teacher Edition
* Although the Windows Installer Setup log file reports version
10.0.2627.0, the actual installed version is 10.0.2627.01. The log file
reports the following: "Property(C): ProductVersion = 10.0.2627.0". This
version is incorrect.
The log file is Office XP <edition> Setup(####)_Task(0001).txt, where
<edition> is the edition of Office XP that you are installing, and #### are
the numbers that begin with 0001 and are incremented each time you install
or reinstall Office XP, for example, Office XP Professional
Setup(0001)_Task(0001).txt.
English 10.0.2627.01 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Outlook 2002, PowerPoint
2002, Publisher 2002, Word 2002
Finnish 10.0.2627.12 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Outlook 2002, Publisher
2002, Word 2002
Finnish 10.0.2627.13 Office XP Standard Student and Teacher Edition
French 10.0.2627.3 Outlook 2002 (Enterprise Edition)
French 10.0.2627.5 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002 (Retail and
OEM), PowerPoint 2002, Publisher 2002, Word 2002
German 10.0.2701.01 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002, PowerPoint
2002, Publisher 2002, Word 2002
Greek 10.0.2627.19 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002, Publisher
2002, Word 2002
Hebrew 10.0.2701.10 Excel 2002, FrontPage 2002, Office XP
Professional, Office XP Professional with
FrontPage, Office XP Standard, Office XP
Standard Student and Teacher Edition, Outlook
2000, Publisher 2002, Word 2002
Hungarian 10.0.2627.14 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Publisher 2002, Word 2002
Italian 10.0.2627.3 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002, PowerPoint
2002, Publisher 2002, Word 2002
Japanese 10.0.2701.04 Access 2002, Excel 2002, FrontPage 2002, Office
Personal Retail/PIPC, Office XP Professional,
Office XP Professional with FrontPage, Office
XP Standard, Outlook 2002, PowerPoint 2002,
Publisher 2002, Word 2002
Korean 10.0.2701.04 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Outlook 2002, Publisher
2002, Word 2002 (Enterprise Edition)
Korean 10.0.2701.05 Word 2002 (Retail and OEM)
Norwegian 10.0.2627.6 Access 2002, FrontPage 2002, Outlook 2002,
Publisher 2002, Word 2002
Norwegian 10.0.2627.8 Excel 2002, Office XP Professional, Office XP
Professional with FrontPage, Office XP Small
Business Edition, Office XP Standard, Office XP
Standard Student and Teacher Edition
Polish 10.0.2627.14 Access 2002, Excel 2002, FrontPage 2002, Office
XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Publisher 2002, Word 2002
Portuguese 10.0.2627.7 Access 2002, Excel 2002, FrontPage 2002, Office
(Brazil) XP Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002, PowerPoint
2002, Publisher 2002, Word 2002
Portuguese 10.0.2627.18 FrontPage 2002, Office XP Professional, Office
(Portugal) XP Professional with FrontPage, Office XP Small
Business Edition, Office XP Standard, Office XP
Standard Student and Teacher Edition, Outlook
2002, Publisher 2002, Word 2002
Romanian 10.0.2627.19 Office XP Professional, Office XP Small Business
Edition
Russian 10.0.2627.14 Excel 2002, FrontPage 2002, Office XP Small
Business Edition, Office XP Standard, Publisher
2002, Word 2002
Russian 10.0.2627.15 Access 2002, Office XP Professional, Office XP
Professional with FrontPage
Slovak 10.0.2627.16 Office XP Professional, Office XP Standard,
Word 2002
Slovenian 10.0.2627.19 Office XP Professional, Office XP Small Business
Edition
Spanish 10.0.2627.3 Excel 2002
Spanish 10.0.2627.4 Access 2002, FrontPage 2002, Office XP
Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002, PowerPoint
2002, Publisher 2002, Word 2002
Swedish 10.0.2627.5 Access 2002, Excel 2002, FrontPage 2002,
Publisher 2002, Word 2002
Swedish 10.0.2627.7 Office XP Professional, Office XP Professional
with FrontPage, Office XP Small Business
Edition, Office XP Standard, Office XP Standard
Student and Teacher Edition, Outlook 2002
Thai 10.0.2701.14 FrontPage 2002, Office XP Professional, Office
XP Professional with FrontPage, Office XP
Standard
Turkish 10.0.2627.15 Excel 2002, FrontPage 2002, Office XP
Professional, Office XP Professional with
FrontPage, Office XP Small Business Edition,
Office XP Standard, Office XP Standard Student
and Teacher Edition, Outlook 2002, Publisher
2002, Word 2002
For additional information about versions of Office
XP, click the following article number to view the article in the Microsoft Knowledge Base:
305095
History of Office XP updates
RESOLUTION To resolve this problem and install SP-1, you must purchase
a retail edition of Microsoft Office XP (which displays an Office hologram).
Only a retail version of Office XP can be updated. Beta or unreleased versions
cannot be updated to SP-1.MORE INFORMATION Office client updates use a binary method to update a file.
This means that specific parts of a file are updated, instead of the whole file
being replaced. As a result, an Office program file that is not a retail
version cannot be updated by using the SP-1 client update, because the
unreleased file is not the one that a client update is designed to find. This
causes the update to fail.
Modification Type: | Minor | Last Reviewed: | 2/16/2006 |
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Keywords: | kbsetup kbtshoot kbMSCCSearch kbPubTypeKC kbprb KB315152 |
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