You receive an "Unable to display the folder" error message when you click the Outlook Today folder in Outlook 2002 and in Outlook 2003 (315052)



The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002

This article was previously published under Q315052

SYMPTOMS

When you click the Outlook Today folder, you may receive the following error message:
Unable to display the folder

CAUSE

This behavior can occur if the Outlook Today home page is set to an incorrect or outdated address path.

RESOLUTION

To resolve this behavior, change the URL for the Outlook Today home page. To do this, follow these steps:
  1. Right-click the folder for the Outlook Today page, and then click Properties for <folder name>.
  2. Click the Home Page tab.
  3. Click Restore Defaults.
  4. Click OK.
.

MORE INFORMATION

For more information about working with personal folders, click the following article number to view the article in the Microsoft Knowledge Base:

287070 How to back up, restore, or move Outlook data


Modification Type:MajorLast Reviewed:11/15/2005
Keywords:kbConfig kberrmsg kbprb KB315052