Ole32.dll May Cause an Error Message in Windows XP (314409)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q314409 SYMPTOMS
You may receive the following error message:
Msmsgs.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, the following error signature information is displayed:
App Name App Version Module Name Module Version Offset
--------------------------------------------------------------
Msmsgs.exe 4.5.0.121 Ole32.dll 5.1.2600.0 000537a3
CAUSE
This issue is caused by a leaking IRichEditOle interface.
RESOLUTION
To resolve this issue, install Windows Messenger version 4.6 or later from the following Microsoft Web site:
| Modification Type: | Major | Last Reviewed: | 2/8/2002 |
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| Keywords: | kbprb kbProd2Web KB314409 |
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